ACH is a provider of refugee integration services operating across the South-West and West Midlands. Since 2008, ACH has changed from a small-scale housing provider, located in inner-city Bristol, to a leading provider of resettlement and integration services for refugee and newly arrived communities in the UK.

The Resettling Communities Welcome Hubs is a South Gloucestershire Council commissioned project. ACH is part of a partnership between South Gloucestershire Council, Julian House, ACH and the Care Forum.

Resettling Communities Welcome Hubs is aimed at refugees, asylum-seekers, Ukraine Scheme visa holders, BNO visa holders, and other migrants based in South Gloucestershire.

ACH Welcome Hub provides drop-in advice services, English conversation club, hot halal lunch for the community, and various workshops from employment support to sewing club.

For each role there is always flexibility. We ask you to give us as much notice as you can of your availability, but we will always understand if you cannot make a session. We wish to work around your schedule and appreciate any help you can offer us.

We can offer refunds on bus tickets to and from the hub.

We value your ideas and input so we can make the hub as welcoming and engaging as possible.

Kitchen Assistant (cooking) 11.30am- 1.30pm on Wednesdays

Roles:

• To cook a weekly hot halal lunch to be ready at 1pm
• To keep note of allergens

Requirements:

• To complete Food and Hygiene Level 2 training provided by ACH, needed before you can start.
• Standard DBS.
• Informal experience of cooking desired

Support:

• Training offered.
• Ingredients provided.
• Support from staff, including regular check-ins with a manager, Alice Green.
• Full induction – you will visit the Hub and be shown the kitchen and facilities.

Kitchen Assistant (washing-up) 1pm-2pm on Wednesdays

Roles:

• To collect used and unused plates and cups, take to the kitchen and wash up/dry
• To keep the clean cups stocked up and the space tidy
• To put leftover food into Tupperware
• Wash pans

Requirements:

• Standard DBS.
• No experience necessary

Support:

• Support from staff, including regular check-ins with a manager, Alice Green.
• Full induction – you will visit the Hub and be shown the kitchen and facilities.

General Hub Assistant – 12.30-4pm on Wednesdays

Roles:

• Set up
• Pack down
• Kitchen assistant
• Contributing to a welcoming space for our attendees

Requirements:

• Standard DBS.
• No experience necessary.

Support:

• Support from staff, including regular check-ins with a manager, Alice Green.
• Full induction – you will visit the Hub and be shown the kitchen and facilities.

Conversation Club Facilitator – 1pm-3pm on Wednesdays

Roles:

• Plan games, themes and topics to discuss in the session.
• Keep conversation flowing.
• Using teaching skills to provide educational and fun activities.
• Ask for feedback and promote other events.

Requirements:

• Enhanced DBS.
• Teaching or facilitating groups skills desired but not essential

 Support:

• To be discussed with individual.
• Regular supervision with a manager, Alice Green.

Set-Up 12.30pm-1pm on Wednesdays

Roles:

• To set up tables and chairs into conversation club formation.
• To put out games on tables
• To set up whiteboard on small red table with cloth to clean and whiteboard pens
• To set up foosball table
• To set up food serving table with plates, cutlery, serving spoons and used plate section with a bin.

Requirements:

• Regular attendance.
• No experience necessary.

Support:

• Support from staff, including regular check-ins with a manager, Alice Green.
• Full induction – you will visit the Hub and be shown around the facilities.

Pack-down 3-4pm on Wednesdays

Roles:

• To pack away games into bags provided.
• To take down tables and put back onto table trolley.
• To return the tables and chairs back to the room plan provided.
• To pack away whiteboard.
• To pack down foosball table.

Requirements:

• Regular attendance.
• No experience necessary.

Support:

• Support from staff, including regular check-ins with a manager, Alice Green.
• Full induction – you will visit the Hub and be shown around the facilities.