Skip to content

Terms and conditions

Please read these terms and conditions before using this platform.

These terms of use govern your access to and use of the platform. By signing up to this platform, you agree to be bound to its terms and conditions.

Users of this site are expected to behave in a manner that promotes a positive community spirit and respects the contributions of all.

This platform has been licenced by Bristol City Council, and is managed by the Community Resources Team, who manage the platform's content, users, marketing and communications. Please contact neighbourhoodsandcommunities@bristol.gov.uk for enquiries.

The technology that supports this platform is a copyrighted work belonging to Made Open. They own, develop and supply the source code. Please contact hello@madeopen.co.uk for enquiries.

In using this platform:

  • You recognise and agree that Bristol City Council own the Intellectual Property Rights for all user-generated content and data.
  • You recognise and agree that Made Open own the Intellectual Property Rights for the technology, the service and all documentation being used to deliver this platform.
  • We hereby grant you a personal, limited, non-exclusive, revocable, non-sub licensable and non-transferable right to access and use our platform for your own personal, domestic and non-business purposes.

If you do not agree to all the provisions of this agreement, you must not access or use our platform.

To use certain features of the platform, you must register for an account at which point you must agree to our terms and conditions to be a fair and respectful user.

Sections 2, 3 and 4 outline what we mean by that:

Your commitments to us:

  • You must be 16 years of age or older to register for an account.
  • You must comply with our Acceptable Use Policy and Content Standards.
  • You must comply with the latest terms and conditions.
  • You understand that this platform is made available to you free of charge.
  • You understand that the content on this platform is provided for general information purposes only and is not intended to amount to advice (of any nature) on which you should rely.
  • You understand that you can hide or choose not to disclose any information on the platform that you do not wish to share.
  • You understand that you can stop using this platform at any time.

Our promises to you:

  • We will only collect personal information that is relevant to your use of this community platform.
  • We will never sell your data to third parties.
  • We promise to tell you why we need your personal data when we ask for it.
  • We promise to protect your data and store it safely.
  • We promise to respect your wishes and rights in regard to our storage of your data.

Our commitments to you:

  • We aim to ensure content is up-to-date, free from errors and omissions.
  • We aim to give you reasonable notice of any major changes.
  • We aim to support any internet-connected device running on the latest two versions of Chrome, Edge, Firefox or Safari.
  • We aim to support Internet Explorer 11 but we cannot guarantee best experience.
  • We will endeavour to support any queries in connection with this platform.
  • We will ask for consent to share your information with Made Open if required to fix the problem.
  • We will give you reasonable notice of any major changes and what this means for you as a member.
  • We reserve the right to refuse inappropriate listings, content and membership at any time.
  • If you discover that your information has been included onto this platform without your permission, we will aim to take it down as soon as you have notified us.
  • Your details will be anonymised where possible.

For further information on how your data is used and stored, please refer to our privacy policy.

Whenever you upload content to our platform, or make contact with members of our platform, you must comply with the following terms which constitute our “Acceptable Use Policy”:

You must:

  • Provide true and accurate information about yourself on the platform.
  • Use our site in a manner that is true to its community purpose and intention.
  • Treat others with respect when communicating with others through our platform.
  • Use our platform only for lawful purposes and for your own purposes.
  • Keep your user account details and passwords confidential.
  • Immediately notify us of any unauthorised use of your account.
  • Include our copyright notice on any references you make to our platform.
  • Comply with all technology laws and regulations that apply to the use of our platform.

You must not:

  • Share the personal information of others without their permission.
  • Use our platform for commercial purposes without obtaining a licence to do so from us.
  • Embed our platform, or any part of it, into other programs without our written permission.
  • Make our platform or source code available to any person without our written permission.
  • Disassemble, decompile, reverse-engineer or create derivative works of our platform.
  • Attempt to contravene section 296A of the Copyright, Designs and Patents Act 1988.
  • Use the credentials of any person or entity to access the platform.
  • Act fraudulently or maliciously.
  • Hack into or insert malicious code, including viruses or harmful data, into our platform.
  • Infringe our intellectual property rights.
  • Transmit material that is defamatory, offensive or objectionable when using this platform.
  • Use the platform in any way that could compromise our systems, security or interfere with other users.
  • Collect or harvest any information or data from our service or systems.
  • Use our platform to harm or attempt to harm minors in any way (or anybody for that matter).
  • Harass or interfere with any other member’s use and enjoyment of the platform.
  • Send, upload, download, use or re-use any material which does not comply with our content standards.
  • Transmit any unsolicited or unauthorised advertising or promotional material (spam).
  • Suggest any form of association, approval or endorsement on our part where none exists.
  • Damage our reputation or take advantage of it.

You accept:

  • You have sole responsibility for all content or data which is uploaded by you to our platform.
  • You indemnify us for any breach of third-party intellectual property rights or copyright.
  • We shall not be responsible, or liable to any third party, for the content posted by you on our platform.
  • Any content you upload to our platform will be considered non-confidential and non-proprietary.
  • All intellectual property rights in the content you upload on our platform shall remain with you (or your relevant licensors).
  • You grant us a perpetual, worldwide, royalty free, non-exclusive, transferable licence to use, store, modify, copy, distribute, display and prepare derivative works of such content.
  • You warrant to us that you have the full requisite power and authority to grant us such usage rights in the content you upload to our platform.
  • You shall be responsible for obtaining and maintaining all licences required for the use of the content you upload to our platform, including payment of all associated licence fees and other costs.

Whenever you upload content to our platform, you must comply with the following terms which constitute our “Content Standards”:

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful, illegal, sexually explicit or inflammatory.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Be threatening, harass, upset, embarrass, alarm or annoy any other person, or invade their privacy.
  • Impersonate any person or misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.

Without prejudice to any other rights or remedies, we may terminate your account immediately by written notice to you:

  • If you commit a material or persistent breach of these terms and conditions which you fail to remedy within 14 days.
  • If you breach any of our policies on ‘acceptable use’ and ‘content standards’.
  • If we terminate, novate or assign any licence or agreement relating to our service.

On termination for any reason:

  • All rights granted to you under these terms and conditions shall cease.
  • You must immediately cease all activities authorised by these terms and conditions, including your use of our platform.
  • We may delete your account from our live databases.
  • We will have no liability to you for termination of your rights under this agreement.
  • Any donations you may have made through the platform will not be refunded.

Failure to comply with our Acceptable Use Policy and Content Standards constitutes a material breach of our terms and conditions and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we feel is necessary.

This agreement will remain in effect while you use the platform. You agree that we will not be liable to you or to any third party. You may close your account at any time, for any reason, by following the instructions on the platform.

We provide interactive services on our platform such as online messaging and chatrooms. Content from within these services are not moderated (other than self-moderated by users) but we do keep a record of all such content on our live databases.

Here’s what you need to know about how we moderate interactive services:

  • We are under no obligation to oversee, monitor or moderate any interactive service on our platform.
  • If notified of any issues, we will decide in each case whether to intervene or apply moderation.
  • We will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
  • The use of our interactive services by a minor is subject to the consent of their parent or guardian.
  • We advise parents who permit their children to use an interactive service that moderation is not fool proof.
  • We are not liable for any actions that breach of our Acceptable Use Policy and/or the Content Standards.

  • You may link to our platform in a way that is fair, legal, does not damage our reputation or take advantage of it.
  • We reserve the right to withdraw linking permission without notice.
  • You must not suggest any form of association, approval or endorsement on our part where none exists.
  • You must not establish a link to our platform in any website that is not owned by you.
  • The website in which you are linking must comply in all aspects with our Acceptable Use Policy.

Please contact hello@madeopen.co.uk for all enquiries.

  • The content on our platform is provided for general information purposes only.
  • It is not intended to amount to advice (of any nature) on which you should rely.
  • We do not review, monitor or endorse third-party links and advertisements.
  • When you click on any third-party links, the applicable third party’s terms and policies apply.
  • We may transfer our rights and obligations under these terms and conditions to another organisation.
  • This will not affect your rights or our obligations.

Nothing in these terms and conditions shall be construed as excluding or limiting our liability for: (i) death or personal injury caused by our negligence, or (ii) fraud or fraudulent misrepresentation, or (iii) any liability which cannot be excluded or limited under applicable law.

If you are a business, we will not be liable for any loss of profits or business, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation or indirect or consequential loss or damage.

If you are an individual, we only provide our platform for domestic and private use. You agree not to use our platform for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

You acknowledge and agree that we will not be liable or responsible for any failure to perform our obligations under this these terms and conditions that is caused by any act or event beyond our reasonable control.

These terms and conditions, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both hereby irrevocably agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms and conditions.

If any provision in these terms and conditions is invalid, illegal or unenforceable, then it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted and the remainder of these terms and conditions shall remain in full force and effect.

If you wish to discuss any issue or opportunity with the platform coordinator or technology provider, please contact the following people in writing:

Would you like to save your progress?


Note: Saving as a draft means your activity will be available for you to edit in your dashboard.​

Selecting delete marks your activity as deleted in your dashboard.​

Please sign in or register

Search Can Do Bristol

Cookies on Can Do Bristol

We use cookies to give you the best online experience.

Select 'Accept all' to agree to all cookies.

Some cookies are essential. Others can be controlled in your cookie preferences.