Accessibility

This platform is highly-accessible.

It is 97.2% AA and 66.7% AAA compliance with WCAG 2.2. Web Content Accessibility Guidelines (WCAG) provides guidelines to enhance the accessibility of web content.

What does this mean for you?

You can customise your experience by:

1. Adjusting colours, contrast and fonts with browser extensions.
2. Zooming in up to 300% without text overflow.
3. Navigating the website using just a keyboard.
4. Using speech recognition software to navigate.
5. Listening to the website with screen readers like JAWS, NVDA and VoiceOver.

Text instructions are kept simple for easy understanding. 

AbilityNet provides advice on enhancing device usability for those with disabilities.

How to use your device on this platform

Text to speech:

Our platform supports screen reading software; no built-in text-to-speech player is provided. Check AbilityNet for details.

Navigation keys:

Easily navigate using the keyboard or mouse with these commands:

• Tab: Move forward through links/elements.
• Shift + Tab: Move backward through links/elements.
• Return or Space: Activate the selected item.

Text size:

Adjust text size via your browser's menu:

• Chrome: View > Zoom in
• Mozilla: View > Zoom in
• Safari: View > Zoom in
• Edge: View > Zoom in
• Internet Explorer 11: View > Text Size

Platform accessibility highlights:

• Tooltip clickable area: some tooltips have larger clickable areas for easier use.
• Text customisation: line height and spacing adjustments require a browser extension.
• Ongoing improvements: enhancements in progress for platform guides, including transcripts, for better accessibility.

Reporting accessibility problems with this platform

We're committed to making this platform more accessible. If you encounter any issues not mentioned here or feel we fall short of accessibility standards, contact us at support@madeopen.co.uk. Kindly include the URL and a description of the problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) enforces the accessibility regulations. If you're dissatisfied with our response to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this platform’s accessibility

Made Open is dedicated to ensuring its platform is accessible, following the guidelines of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Accessibility statement

This statement was written on October 10, 2022, and last reviewed on July 1, 2025, by Geoff Muskett from Made Open. We tested a selection of pages, focusing on the typical user journey from registration to volunteering to participating in an activity.

There are currently three outstanding guidelines in relation to the latest 2.2 standards