Carers Support provides support, information and advice to unpaid carers of any age living in the Bristol and South Gloucestershire areas.

About the charity

Since 1997, Carers Support has been driving change for carers of all ages—championing a future where every carer is recognised, valued, and supported, and empowered to pursue their own aspirations alongside their caring role.

As a proud network partner of Carers Trust, we share best practice with over 160 organisations nationwide. We hold the Carers Trust Quality Mark as a centre of excellence and have achieved NCVO Level 2 Trusted Charity Mark status—a testament to our commitment to quality and integrity.

Our vision, mission and values

Our vision

A better life for carers of all ages where they are recognised, valued and supported in their caring role and empowered to fulfil their own aspirations.

Our mission

• We will support carers’ emotional, physical and financial health and wellbeing, building their resilience and confidence.
• We will listen to and amplify carers’ voices, enabling them to have a strong and independent influence on policy and services.
• We will support carers to be free from inappropriate levels of care and able to live a life of their own.
• We will raise awareness of carers and the issues they face, leading to communities and organisations where carers feel recognised, welcome and supported.

Our values

Co-producing – We will be led by carers’ needs involving them in service planning and development and encouraging other organisations to do the same.
Learning – We will constantly review and refine our services, developing and sharing good practice.
Collaborative and connected – We will be collaborative in our approach to supporting carers, working closely with partner organisations and communities to provide holistic, sustainable support.
Empowering – We will be enabling in our approach to supporting carers, building resilience and confidence, and empowering them to achieve their own goals.
Valuing people – We will treat staff, volunteers and those we work with, with respect and kindness, valuing diversity and the contribution they make.