Volunteering opportunity

Telefriend Volunteer

Added by
Hannah and Charlotte
on 30th July 2020

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Bristol neighbourhood
  • Ashton Vale / Bower Ashton
  • Avonmouth / Lawrence Weston
  • Barton Hill / Lawrence Hill / Newtown
  • Bedminster / Victoria Park
  • Bedminster Down / Headley Park / Uplands / Highridge
  • Bishopston / Horfield / Henleaze / Golden Hill
  • Bishopsworth / Withywood / Hartcliffe
  • Brislington / Broomhill / St. Annes / Arnos Vale
  • Bristol City Centre
  • Clifton / Clifton Down / Hotwells
  • Downend / Mangotsfield / Emersons Green
  • Easton / Baptist Mills / Greenbank
  • Eastville / Rose Green / Clay Hill
  • Edge of Bristol (Bath & North East Somerset)
  • Edge of Bristol (North Somerset)
  • Edge of Bristol (South Gloucester)
  • Filton / Frenchay
  • Filwood Park / Inns Court / Lower Knowle / Novers Park
  • Fishponds / Hillfields / Chester Park / Lodge Hill
  • Harbourside / Canons Marsh / Brandon Hill
  • Henbury / Brentry / Botany Bay / Charlton Mead
  • Hengrove / Whitchurch
  • Knowle West / Kensington Park / Upper Knowle
  • Lockleaze
  • Montpelier / Stokes Croft / St Andrews / Ashley Down
  • Redcliffe / Temple Meads
  • Redfield / Whitehall
  • Redland / Cotham / Kingsdown
  • Shirehampton / Seamills / Coombe Dingle
  • Southmead / Monks Park / Manor Park
  • Southville / Ashton Gate
  • Speedwell / Crofts End / Ridgeway / Mayfield Park
  • St George / Crew's Hole / Troopers Hill
  • St Paul's / St Werburghs / St. Agnes / St Jude's
  • St Philip's Marsh / The Dings
  • Stapleton / Broomhill / Begbrook
  • Stockwood / Flowers Hill
  • Totterdown / Knowle / Windmill Hill
  • Westbury on Trym / Westbury Park / Sneyd Park / Stoke Bishop
  • Whiteway / Burchells Hill / Two Mile Hill
What matters to you
  • Community / neighbourhood action
  • Covid-19 Support
  • Health / wellbeing

WECIL is launching a new Check in and Chat Service for members of our community in response to the Covid-19 crisis and funded by Bristol City Council.  The service has been set up to support disabled adults or those with long term health conditions who are feeling isolated and would like someone to talk to.

Our Telefriend volunteers will make weekly calls to a member of our community for a period of six weeks. Speaking to the same person each week, the Telefriend volunteer will make friendly conversation, lend a supportive ear and signpost to services.

What will I be doing?

  • Making weekly telephone calls to a member of the WECIL community.
  • Having a friendly chat to relieve social isolation and to check how things are going.
  • Treating what you hear as confidential and sensitive.
  • Reporting any concerns or worries to your supervisor.
  • Signposting to a wide range of community and statutory services for disabled people.
  • Recording information on a log and other monitoring forms.
  • Reading and following WECIL policies and procedures, including GDPR, Safeguarding and Disability Equality.
  • Attending training sessions and volunteer meetings as appropriate.
  • Representing WECIL to the wider community.

We are looking for a volunteers who have: 

  • Enthusiasm and willingness to attend training. 
  • Good communication and listening skills. 
  • An excellent telephone manner. 
  • A non-judgemental and respectful manner.
  • An understanding of and/or a willingness to learn about GDPR and how it applies to this role.
  • An understanding of and/or a willingness to learn about the Social Model of Disability. 

When: Every week

Provided by WECIL

Contact name
Hannah Nuttall
Email address
07973686001  /  0117 947 9911

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To apply, please complete and application form or contact Hannah: Hannah.nuttall@wecil.co.uk

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