Are you looking for your first role in the homelessness sector? As a First Response Volunteer, you will help find those rough sleeping quicker, and enable Outreach workers to spend more time supporting those found to move away from the streets and get connected to other local services. First Responders play a crucial role in ensure people sleeping rough receive vital support. This is not a client-facing role and therefore is well suited to somebody looking for their first role in the homelessness sector. However, we do also offer development opportunities to develop your skills and knowledge about rough sleeping for those interested.
What will I be doing?
In this role, you will be supporting us with all or some of the following tasks:
- Responding to StreetLink referrals including those from members of the public and
self-referrals. - Working with a partner volunteer to locate referrals and identify those who are rough
sleeping. - Passing information about referrals to the Outreach team to follow up on – they will
help the person find accommodation and link them into non-accommodation based
support for example around physical or mental health. - At this stage you will not be directly interacting with those rough sleeping, although
the role does offer development pathways. - Adhere to St Mungo’s Policies and Procedures at all times.
- Promote St Mungo’s work in an appropriate manner.
- Actively promote equality, diversity and inclusion among staff, fellow volunteers
and clients.