The Community Hub provides a unique environment for anyone affected by terminal illness to access Marie Curie’s expert Information and to learn about the support the charity provides, we are looking for volunteers who will be able to signpost people towards these Marie Curie services.
It is also a space for small fairs and stall events to support local businesses in the community, as well as hosting events such as drop in carers cafes which provides the opportunity for carers to meet in a friendly setting and chat over a cuppa.
We are looking for volunteers to help with supporting the organisation and delivery of activities in the Community Hub and assisting members of the public in finding the support and information they need via our in-house Support Line space.
What we need you to do: • Welcome and chat to customers; offering a listening ear to those looking for support and or information • Signposting individuals to Information and Support services as appropriate • Support the organisation and delivery of community activities in the hub’s community space • Raising awareness and promoting hub activities outside of the hub environment • Support with scheduling the different events hosted in the hub • Support with the marketing of the hub and its calendar of events • Community engagement and building relationships locally
What skills or experience do you need?:
• The ability to deal with sensitive conversations in a public setting • Experience and confidence in leading community-facing activities • Understanding of the importance of safeguarding, diversity and confidentiality • Committed to high standards and to providing a quality service • Reliability and the willingness to undertake required training • Flexible and able to work well as part of a team • Some IT skills, or willingness to learn basic IT skill