Volunteering opportunity

Telephone Side by Side Volunteering

Added by
on 27th January 2020

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  • Community development
  • Befriending
What matters to you
  • Over 50’s
  • Inclusion / inequality / social justice
  • Health / wellbeing
  • Community / neighbourhood action
Bristol neighbourhood
  • Whiteway / Burchells Hill / Two Mile Hill
  • Westbury on Trym / Westbury Park / Sneyd Park / Stoke Bishop
  • Totterdown / Knowle / Windmill Hill
  • Stockwood / Flowers Hill
  • Stapleton / Broomhill / Begbrook
  • St Philip's Marsh / The Dings
  • St Paul's / St Werburghs / St. Agnes / St Jude's
  • St George / Crew's Hole / Troopers Hill
  • Speedwell / Crofts End / Ridgeway / Mayfield Park
  • Southville / Ashton Gate
  • Southmead / Monks Park / Manor Park
  • Shirehampton / Seamills / Coombe Dingle
  • Redland / Cotham / Kingsdown
  • Redfield / Whitehall
  • Redcliffe / Temple Meads
  • Montpelier / Stokes Croft / St Andrews / Ashley Down
  • Lockleaze
  • Knowle West / Kensington Park / Upper Knowle
  • Hengrove / Whitchurch
  • Henbury / Brentry / Botany Bay / Charlton Mead
  • Harbourside / Canons Marsh / Brandon Hill
  • Fishponds / Hillfields / Chester Park / Lodge Hill
  • Filwood Park / Inns Court / Lower Knowle / Novers Park
  • Filton / Frenchay
  • Edge of Bristol (South Gloucester)
  • Edge of Bristol (North Somerset)
  • Edge of Bristol (Bath & North East Somerset)
  • Eastville / Rose Green / Clay Hill
  • Easton / Baptist Mills / Greenbank
  • Downend / Mangotsfield / Emersons Green
  • Clifton / Clifton Down / Hotwells
  • Bristol City Centre
  • Brislington / Broomhill / St. Annes / Arnos Vale
  • Bishopsworth / Withywood / Hartcliffe
  • Bishopston / Horfield / Henleaze / Golden Hill
  • Bedminster Down / Headley Park / Uplands / Highridge
  • Bedminster / Victoria Park
  • Barton Hill / Lawrence Hill / Newtown
  • Avonmouth / Lawrence Weston
  • Ashton Vale / Bower Ashton

Why we need you: 

The Side by Side telephone service provides people living with dementia with companionship and conversation. Through regular contact, people living with dementia will stay connected and better informed on how to access local services and activities. 


What you’ll be doing: 

  • Telephoning people living with dementia on a regular basis, chatting with them about the things they are interested in and want to talk about. The number of people you telephone may vary.  
  • Assisting and supporting people living with dementia, giving advice, and signposting them to 

services to enable them to live well. 

  • Providing formal feedback to your role manager or lead volunteer. 


This role will suit you if you: 

  • Want to support people living with dementia and enable them to feel connected.  
  • Are confident using the telephone, enjoy talking to people and are happy working alone. 
  • Have good verbal communication and exceptional listening skills. 
  • Are patient, organised, and able to agree and arrange dates/times of when to make calls.   


What you can expect from us: 

  • We will make you feel welcome, included and respected.  
  • A role manager who will support you throughout your time volunteering with us. 
  • Training, support and guidance to enable you to carry out your role with confidence.  
  • Out of pocket expenses (e.g. travel) agreed before you start and in line with our policy. 
  • Being kept up-to-date with the relevant policies and procedures that apply to your role. 
  • You’ll have access to learning, development and engagement opportunities for volunteers. 

What we need from you:  


To ensure the safety and security of people living with dementia we ask for: 

  • Two references and proof of your identity. 
  • Essential learning to be complete before starting in your role to take about three and a half 

days - this will include face-to-face information sessions and e-learning modules. 

  • You will need to complete an enhanced without barred list DBS or Access NI check, in line 

with the legal requirements.  A criminal record will not necessarily stop you being able to 

carry out this role.


Interested? Find out more! 

If you have any questions about the role or would like to apply, please contact Tom Robertson 

07801133745 Email: tom.robertson@alzheimers.org.uk 


When: Every week

Provided by Alzheimer's Society

Contact name
Tom Robertson
Email address

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